Direct Communication

Contact & Student Feedback

Have an institutional formula to add, found an edge-case bug, or want to suggest a new student calculator? We welcome your input.

Direct Email

For general inquiries, editorial corrections, or institutional partnerships:

[email protected]Typical response time: within 24–48 business hours

Bug Reports & Open Source

Found a calculation error or want to review our test-driven math engines?

Open a GitHub Issue →Public issue tracker for technical edge cases

What Information Helps Us Resolve Calculation Inquiries?

When reaching out regarding specific university grading systems or conversion standards, including the following details allows us to verify and implement updates rapidly:

  • Institution & Country: Full official name of your university, board, or autonomous institute.
  • Grading Scale System: The scale ceiling (e.g. 10.0, 7.0, 5.0, 4.0) and whether passing thresholds apply.
  • Official Formula Gazette: A link or citation to your university's official ordinance, academic handbook, or transcript guidelines (e.g. "Conversion formula: Percentage = (CGPA - 0.75) * 10").
  • Worked Example: A sample transcript calculation with known credit hours and semester outcomes.

Common Questions Before Contacting

Can I use your calculators for free on commercial campus networks?

Yes. ScholarKit is free for all students, teachers, and academic advisors worldwide. All calculations execute locally inside the user's web browser.

Will you add my university's custom formula to the GPA to Percentage tool?

Absolutely. If your university mandates an official multiplier or offset formula not yet listed, send us the official transcript guidelines and our team will evaluate adding it to the presets.

Do you save or log the numbers I input into the calculators?

No. By design, our application does not possess a backend database or user session tracker. Your data exists only in temporary browser memory and is purged when the tab is closed.